Our people are our most important asset, without whom we wouldn’t be able to do what we do and deliver some of the best hospitality experiences in the country.

We’re proud to hold our values so close to our hearts, from the owners, to chefs, kitchen hands and service staff – everyone in our team plays a crucial role in making our customer service seamless, engaging and genuinely enjoyable. The management team understands the importance of building positive relationships within our team and nurturing their personal and professional growth, and how that contributes to their job satisfaction, team culture, performance, and service experience for our valued customers.

James Ace & Bert Haines from Future Hospitality Group


The Head Honchos

James Ace brings an impressive hospitality resume to the mix with high-level management experience coming from both NZ and Australia. James thrives on the push for excellence and exemplifies what passion for the industry can achieve.

Bert Haines is a natural leader who loves all aspects of teamwork and understands the pivotal importance this holds in our venues. His passion lies in team development and ensuring that every person that commits to joining Future Hospitality Group leaves better than when they started. No matter the length of service. 


Venue Manager – Margo’s

Amee is from the small Australian island state of Tasmania, she came to NZ to snowboard in 2019 and never left. If you can’t find her up the mountain she is likely at Margo’s ensuring everyone get’s their Margarita and Taco fix. 


Venue Manager – Queenstown Ice Bar

Camille is a tourism professional from France. She moved to Queenstown 3 years ago to make the most of its outdoor activities. In sunny days, Cami loves to take her kayak out on the lake and relax on the beach.


Venue Manager –

Little Blackwood

Liam came to Queenstown in 2017 for a quick winter visit and never left. If he’s not camping or riding during his down time, Liam is serving the best drinks in town at Little Blackwood. Maybe helping himself to a negroni or two…


Venue Manager –

Minus 5° ICE BAR

Maria is originally from Kent in the UK and has been in Queenstown for 3 years. She has been an asset to Future Hospitality Group, having worked in all of our venues over the years! If she isn’t found at one of the local wineries she can be found cozy on her sofa watching some rom coms.


El Jefe – Margo’s Head Chef

With almost 20 years experience in the kitchen, Matt learned Mexican cooking from the best. From growing up with strong Latin American roots in Indianapolis before heading to culinary school in Chicago, and cooking widely in Mexico.


Bar Manager – Margo’s

Stu came to Queenstown in 2019 for a snowboarding season and never left. After working in bars around the world he settled in Little Blackwood until Margo’s was born. There he grew his love of Margaritas and all things tequila. His favourite drink is a Mezcal Tommy’s. 

Interested in Joining the Future Team?

Are you an A-team player and think you have what it takes to join an award-winning hospitality group? Great people skills, a passion for the industry, professionalism, and unbeatable banter are the only prerequisites. Check out our latest vacancies via the link below.